Change Management Policy

The purpose of the Change Management Policy is to manage changes in a well-communicated, planned and predictable manner that minimises unplanned outages and unforeseen system issues. Effective change management requires planning, communication, monitoring, rollback, and follow-up procedures to reduce negative impact to the user community.

This policy applies to all the organisations staff and IT Support involved in application or systems changes, updates, or patches and cover all system and application changes such as operating system, computing hardware, networks, applications, data centres amongst other. This policy is often used with our Change Management Procedure.

The key elements covered within the policy includes how to assess a risk related to a change in terms of it being low, medium or high, as well as having a criteria to assess it against.

In addition to the Change Management Policy, we also have a Change Request Form and a Change Management Register which might be of interest to you.

This policy can be purchased individually or as part of a package. If you are implementing a management system based on one or more of the main ISO standards, then our management system packages might be more cost effective.

Our standard management system packages cover a combination of ISO 9001, ISO 14001, ISO 27001 and ISO 45001. However, additional standards can easily be included if needed.